Frequently asked questions
What is Outlet Luxuries?
Outlet Luxuries is an online store offering a selection of products, including phone cases, phone accessories, car phone holders, and other accessories. Our catalog is regularly updated with new products and designs
How long does it take to process my order?
Orders are normally processed within 1–2 business days. In many cases, orders are processed and dispatched within 12 hours. Once your order has shipped, you will receive a shipping confirmation with tracking information.
How long will my order take to arrive?
Orders typically arrive within 8–12 business days after shipment.Please note that delivery times are estimates and can sometimes be affected by customs, local carriers, weather, peak shopping periods, or other circumstances outside our control.
Will I receive tracking information?
Yes. Once your order has been shipped, a shipping confirmation email containing your tracking information will be sent to you.Please note that tracking information can take several days to become available after dispatch
Can I change or cancel my order?
If you need to change your size, color, or shipping information, please contact us within 24 hours of placing your order at contact@outlet-luxuries.com.After 24 hours, changes or cancellations cannot be guaranteed because your order may already be processing or preparing for shipment.